Privacy Policy
Last updated: 7/14/2025
Our Commitment to Your Privacy
At Mindive, we understand that your mental health information is deeply personal. We are committed to protecting your privacy and ensuring your data is handled with the highest level of security and care.
Information We Collect
Personal Information
- Account information (email, name)
- Profile information you choose to provide
- Communication preferences
Health Information
- Journal entries (encrypted client-side)
- Mood tracking data
- Journey progress and completion data
- Affirmation interactions
How We Protect Your Data
End-to-End Encryption
Your most sensitive data, including journal entries and personal reflections, are encrypted on your device before being sent to our servers. This means only you can read your private content.
HIPAA Compliance
We maintain HIPAA-compliant data handling practices to ensure your health information receives the protection it deserves.
How We Use Your Information
- To provide and improve our mental health services
- To personalize your therapeutic journey
- To communicate with you about your account
- To ensure platform security and prevent abuse
Information Sharing
We never sell your personal information. We only share data in these limited circumstances:
- With your explicit consent
- With healthcare providers you've authorized
- As required by law or to protect safety
- With service providers under strict confidentiality agreements
Your Rights
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data
- Withdraw consent for data processing
Data Retention
We retain your data only as long as necessary to provide our services or as required by law. You can delete your account at any time, which will permanently remove your personal data from our systems.
Children's Privacy
Mindive is not intended for children under 13. We do not knowingly collect personal information from children under 13.
International Users
If you're accessing Mindive from outside the United States, please note that your information may be transferred to and processed in the United States.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or applicable laws. We'll notify you of any material changes via email or through our platform.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
- Email: privacy@mindive.ai
- Address: [Company Address]